Vice President and New Executive Vice

Case Analysis ReportFMB&T Bank I. direction of the Problem The saucy Executive Vice chair and Chief Information Officer of FMB&TBank have no clear authority and responsibility. II. Objective There should be a clear authority and responsibility for the tonic IT Executivein order for her to be effective and efficient. III. Analysis of the Causes a. kinship between IT Department and other border building stage ancestry units ismixed up causing significant confusion, friction and inefficiency. . cash in ones chips request are vague and not coordinate and consolidated to reflect aclearer picture of the problem fashioning it hard to manufacture a quick declarationwhich the banks other business units require. c. The presence of the tender IT executive was not welcomed by the unitmanagers of other business units of the bank making it harder for her tofacilitate solutions for IT problems. d. IT round responsibilities are expressage only to application works.They are notgiven the freedom to search and apply new tuitions in the ITindustry. e. There is considerable influence from other regional executives todecentralize IT operations to regional branches because they feel thatresponse provide be faster to satiate their requirements. IV. Choices a. Define an explicit authority and responsibility of the new IT executive. Thespan of authority should include every business units dissemble in the use IT toensure that each will play along IT processes and actions. . The new IT executive must formulate nonindulgent IT policies and procedureswhich have the approval of the CEO and all IT users are required to follow Failure to follow IT policies and procedure should be dealt with inaccordance with telephoners existing rewards and penalization policies. c. Involve IT staffs in a more tractile working environment and give them thefreedom to take receipts on new IT innovations and apply it to thecompanys IT system. d.Re-organize the companys whole orga nizational structure to line up intothe new requirement of IT technology rather than cover as rigid as thecurrent vertical structure. e. decentralize the whole IT subdivision operations to regional branches inorder that implementation will be faster. V. Selection from the Choices As a CEO, I will reorganize the whole organizational structure of the companyand include IT as a major division in the implementation of companystrategies. If a bank wanted to grow in this generation, it must be willing toadapt to technological innovations.Task the new IT executive to formulate ITpolicies and procedures that will be implemented company round-eyed where all ITusers are required to follow. VI. Implementation IT department should be given blanket authority in terms of implementing ITstrategies of the company and this should be understood by all departmentsand divisions. The new IT executive should create a company wide IT help desk where allwork requests are consolidated, analyze and col lated to come up with anintelligent solution to all IT problems.This will also eliminate confusionfriction and inefficiency since all information needed to create a solution arealready consolidated. The only thing that IT will do is to convention a frameworksolution to any imaginable IT problems that were presented based on the IT helpdesk consolidated information. With this strategy, IT will have moreefficient control of its resources and pack saved resources in developingnew IT innovations that they can apply for the development of the company. 2 VII. Work place applicationIn our company, the IT department has secure control of all IT related issues. ITdepartment has regional helpdesk to cater to all IT related work requests. TheIT helpdesk will in turn consolidate all work requests and assign qualified good staffs that can best verbalize the problem. For minor IT problems,the helpdesk will address it like a shot by giving direct instructions to theuser. If technical interven tion is required, a district IT technical staff will beimmediately dispatched to address the problem